Setting Up Pin Payments

While it is possible to list your programs online and allow people to enroll via the "Pay In Person" option, or only accept enquires for space hire, in a lot of cases it is much more convenient and time efficient for everyone if people can just pay online.

In order to take online payments you need to connect a merchant to your Clevero system.

For the Neighbourhood House Solution, the available merchant (payment provider) is called Pin Payments. You can learn more about them and their rates here.

Let's delve into the process of setting up Pin Payments for your solution.

1. Create a Pin Payments Account

The first step is to create an account with Pin Payments.

To allow us to properly connect your system to your Pin Payments account you should complete this process via the Clevero signup page:

IMPORTANT: Follow this link to sign up: https://pinpayments.com/get-started/clevero

You will need to provide some additional identification information to Pin Payments to complete this process. They will guide you.

2. Generating Your API Keys

The next step is to generate your Secret Key and Publishable Key in your Pin Payments account

To do this:

1. Go to Account > API Keys in the Pin Payments admin panel

2. Click "Create new Secret Key"

3. Click "Create a new Publishable Key"

This will generate the two keys (basically just a series of characters) and populate the field above each button. We will use these keys at the next step.

NOTE: If you have previously generated keys, there is no need to create new ones every time, you can just use the ones you have already created.

3. Setting Up API Keys In Clevero

The next step is to add these keys into Clevero so your enrolment app can use them.

Go to Settings > Click System Settings

2. Search for “Standard Connectors”.

3. Click Standard Connectors.

4. Fill in the necessary information in the box below:

Tick: Use Pin Payments
Publishable Key: Copy from Pin Payments and paste into Clevero
Secret Key: Copy from Pin Payments and paste into Cleverp
(Optional) Publishable Key (Test): Copy from Pin Payments and paste into Clevero
(Optional) Secret Key (Test): Copy from Pin Payments and paste into Clevero

5. (Optional) Customer Pay Surcharge option:

Leave it unticked – The business covers the processing fees, and the customer sees no extra charge.
Tick it – The customer pays a small surcharge to cover payment fees.

Tick this option to add a surcharge. You can set the percentage and constant amount based on your business needs.

For example: for domestic cards, the payer will be charged per transaction 1.75% of the total amount, and flat fee of AUD$0.30 on top of the price you set. Likewise, for international cards 2.9% and AUD$0.30.