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This guide explains the Cancel Enrollment and Delete Accidental Enrollment, and when to use each option. It also covers what happens to the enrollment and attendance records after the action is taken.
How to Delete Accidental Enrolment
How to Delete Accidental Enrolment
Use Delete when an enrollment was created by mistake, such as wrong participant was added, duplicate enrollment, or incorrect entry.
Note
Basic Delete will remove the enrollment only. It does not delete or cancel the associated attendance record.
Go to Daily Operations menu from the sidebar and select Enrolments.
Select All Enrolments to see all available enrolments.
Choose the enrolment you wish to delete.
4. You can also select the enrolment from the House Admin > Course/Program
5. Click the three-dot horizontal icon and choose Delete Accidental Enrolment & Attendances.
6. Confirm the deletion when prompted.
7. Once deleted, the enrollment will no longer appear in the Course/Program or the list of enrolments. The attendance entry will also be deleted along with the enrollment.
Note
It does not affect other programs or course attendance records.
How to Cancel Enrolment
How to Cancel Enrolment
Use Cancel Enrollment when a participant enrolled but will no longer attend the course.
Go to Daily Operations menu from the sidebar and select Enrolments.
Select All Enrolments to see all available enrolments.
Choose the enrolment you wish to cancel.
4. You can also select the enrolment from the House Admin > Course/Program
5. Click the three dot horizontal icon and choose Cancel Enrolment.
6. Confirm the cancelation when prompted.
7. After confirming, the enrollment and attendance will display a Cancelled status. The record remains visible for reporting and history purposes
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